Several users on social media have complained of JioCinema’s poor streaming quality, massive buffering or lag, high data usage, quality of coverage and other app issues.
Jio Cinema app issues and how to fix them while watching IPL 2023 match
JioCinema made a sensational debut as the official digital streaming partner of the IPL 2023. A record-breaking 147 crore views were recorded over the app’s or website’s debut weekend, surpassing the total for the entire previous season on Disney+ Hotstar. Jio Cinema app issues while IPL 2023 match streaming.
With over 100 million downloads, the application eventually rose to the top of the Play Store’s “free in entertainment” category with an average viewing duration each match of 57 minutes.
Yet, the high volume of traffic also made it difficult for the developers to maintain order. On social media, a number of users lamented the low streaming quality, extreme buffering or lag, high data usage, coverage quality, and other app concerns. It has a 3.9 rating at the time of writing on the Android store. Jio Cinema app issues while IPL 2023 match streaming.
The most common issues customers encounter are listed below, along with instructions on how to resolve them. Contact the creators at jiocinema@jio.com if there are any significant issues.
- Basic inspections Sometimes just restarting the computer will solve the problem. Try uninstalling the application first, then reinstalling it. Check to see whether your internet connectivity is strong enough if that doesn’t work. There are several free websites that can assist you in the same way. One of the most popular web tools for measuring 5G band speed is Speedtest by Ookla. Go to the next stages if none of these are successful.
- Verify that you are using the most recent app version: JioCinema is currently putting out a number of improvements to enhance user experience. Developers frequently remove outdated copies of the apk from circulation when new versions are released. That typically includes a popup that reads “Mandatory upgrade.” It won’t hurt to check the Play Store for the most recent updates because that might not always be the case.
- Verify whether you are using the app’s beta version: Before they go live, developers frequently make new features of an app available to a small group of users in order to gather user feedback. These test features, however, might be less reliable than the standard app store version. It could frequently crash and display problems. There is a beta testing programme for the JioCinema app as well. Your user experience might be improved if you decide to leave it. To stop receiving the programme: the Play Store, then Click the “Profile” icon. ‘Manage applications & devices’ reached beta > the JioCinema app icon to access it. Choose Leave under “You’re a beta tester.”
- To clear app data, go to the settings on your phone. Go to JioCinema under apps. Open the user data and delete it. After this, you will be prompted to log in.
- Force the application to close: If an app is forced to close, exceptions could happen. Even then, you can reinstall the programme from the Play Store without risk. Relogin with your login information.
- Examine app permissions: See if any permissions are preventing the app from running properly. Any permissions that are not required may be removed.
- Examine internal storage: If your gadget is a little dated, there’s a risk it’s beginning to fill up. A lack of storage space could lead to problems with your smartphone.
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